Shipping policy

Last Updated: July 2026

Thank you for shopping with Korean Beauty Lounge UAE. We are committed to delivering your favorite skincare and beauty products quickly, safely, and efficiently across the United Arab Emirates.

Processing Time

  • Orders are processed within 1 business day after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Once your order has been shipped, you will receive a confirmation email or SMS (if applicable).

Delivery Time

We deliver across all Emirates in the UAE.

Estimated Delivery Time:

  • 🚚 3–5 Business Days

Delivery times are estimates and may vary slightly during public holidays, peak shopping seasons, or due to unforeseen courier delays.

Shipping Coverage

We currently deliver to all Emirates, including:

  • Dubai
  • Abu Dhabi
  • Sharjah
  • Ajman
  • Ras Al Khaimah
  • Fujairah
  • Umm Al Quwain

Shipping Charges

Shipping charges (if applicable) will be displayed at checkout before you complete your order.

Free Shipping:
If your store offers free shipping above a certain order value, you can add:

Free shipping is available on qualifying orders. The applicable minimum order value will be displayed at checkout.

If you offer free shipping on all orders, replace this section with:

We offer FREE shipping on all orders across the UAE.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) for eligible orders within the UAE.

Please ensure someone is available at the delivery address to receive and pay for the order.

Order Tracking

Once your order has been dispatched, you may receive shipping updates via email or SMS (depending on the courier and contact details provided).

Delivery Delays

While we strive to deliver every order within 3–5 business days, delays may occasionally occur due to:

  • Public holidays
  • Weather conditions
  • High order volumes
  • Courier service disruptions
  • Incorrect or incomplete shipping information

If your order is significantly delayed, please contact our customer support team for assistance.

Incorrect Shipping Information

Please ensure your shipping address and contact details are accurate before placing your order.

Korean Beauty Lounge UAE is not responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.

Failed Delivery Attempts

If delivery cannot be completed because the recipient is unavailable or the provided address is incorrect, the courier may attempt to contact you or arrange another delivery attempt.

Additional delivery charges may apply if re-delivery is required.

Damaged or Missing Items

If your order arrives damaged, incomplete, or incorrect, please contact us within 48 hours of receiving your package.

To help us resolve the issue quickly, please provide:

  • Your order number
  • Photos of the package
  • Photos of the product(s)
  • A brief description of the issue

We will investigate the matter and provide a replacement, refund, or other appropriate resolution.

International Shipping

At this time, Korean Beauty Lounge UAE only ships within the United Arab Emirates.

Contact Us

If you have any questions about shipping or your order, we're here to help.

Korean Beauty Lounge UAE

📧 Email: support@koreanbeautyloungeuae.com

🕒 Customer Support Hours: Monday – Saturday, 10:00 AM – 7:00 PM (GST)

Our Delivery Promise

At Korean Beauty Lounge UAE, we carefully pack every order to ensure your skincare products arrive safely and in excellent condition. We are committed to providing reliable delivery, authentic products, and a smooth shopping experience from checkout to your doorstep.